What’s the key to the
ideal retail customer journey?
Learn about the top retail priorities for customer engagement.
Are Robots taking retail Jobs?
How can you keep your customers?
Visit the BRP retail insights blog to find the answers to these and other questions.
Learn how we helped a retail
operation leverage mobile technologies.
BRP helped a specialty retail operation evaluate, select and implement new store systems.
Industry Insights Blog
WHY COMPANIES WORK WITH US
Founded by retail industry-recognized thought leaders, everyone in our firm has rich retail and restaurant industry experience. We have finely tuned our methodologies through more than 300 customer engagements and as a true partner, we make your problems our priority – and your goals our mission.
BRP IN THE NEWS
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TheRecord - If unified commerce is high on your priority list this year, you’re not alone. Citing a recent survey by Boston Retail Partners (BRP), Retail TouchPoints reported that 81% of retailers will be using unified commerce platforms by the end of 2020...Read More
Glossy - Google “Balenciaga sock boots,” and a line up of different retailers arrange themselves on the results page, all offering the same item for the same price...Read More
Investor's Business Daily - Roadie, a startup that gets everyday folks to deliver packages while on their way to wherever they're already driving, has notched a lot of oddball same-day delivery jobs that Amazon (AMZN) doesn't do...Read More
PYMNTS.com - Divey Gulati knows firsthand how challenging it can be for eCommerce merchants to fulfill and mail orders. After all, Gulati and a co-founder once had their own eCommerce business...Read More
Glossy - Today, Express launched a new store concept in NYC dedicated to the modern worker. It’s a testing ground for a number of experiential activations the 38-year-old retailer could roll out to its 600-plus stores...Read More
RIS News - Challenged at one end by digital behemoths and at the other by nimble, born-in-the-cloud startups, retailers and consumer goods companies are under tremendous pressure to deliver exceptional, personalized customer experiences that drive revenue and repeat business...Read More
Retail TouchPoints - While as many as 77% of retailers say they have an established process to identify their most loyal customers, only 13% say they can accurately identify those that are most profitable, according to the BRP 2018 Customer Loyalty Special Report...Read More
Luxury Daily - Personalizing consumers’ retail experiences can lead to loyalty and increased spending, according to a new report from Boston Retail Partners...Read More
Sourcing Journal - A new report from retail management consulting firm BRP reveals how good retailers are at identifying these shoppers and personalizing their messages, merchandise and methods to them...Read More
Albuquerque Journal — The evolution of money looks something like this: barter, coins, paper, plastic and now, phones. Ask local business owners what their payment preferences are these days, and you’re likely to hear a range of responses. While most customers are using multiple systems, such as paying electronically and using debit and credit cards and mobile apps, there still are consumers who prefer paying in cash or who can be persuaded by a business owner to write a check...Read More
WHO WE ARE
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation. Based on our extensive industry experience and deep research insights, our clients engage us as a trusted adviser to help develop a pragmatic approach to adapt their people, processes and technology to the industry’s new paradigm.
WHAT WE DO
Leveraging our retail and restaurant expertise and proven methodologies, we develop strategy, selection and implementation approaches that are based on your environment and objectives. We have helped hundreds of leading businesses improve their technology and processes.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.