56% of consumers want a shared
cart across channels
Learn why retailers need to offer this capability.
63% of consumers use their
phone for research in stores
Learn how retailer capabilities compare to consumer expectations.
79% of consumers want personalized
service from an associate
Learn how retailer capabilities compare to consumer expectations
Industry Insights Blog
WHY COMPANIES WORK WITH US
Founded by industry-recognized retail consulting thought leaders, everyone in our firm has rich retail and restaurant industry experience. We have finely tuned our methodologies through more than 300 customer engagements and as a true partner, we make your problems our priority – and your goals our mission.
BRP IN THE NEWS
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REFRIGERATED & FROZEN FOODS – The recent threat of increases in tariffs are causing disruptions to today’s retail supply chains, […]..Read More
BizTech – The handheld tools can also help brick-and-mortar stores collect valuable customer data. For some shoppers, the sight of […]..Read More
RIS News - Every savvy retailer knows just offering merchandise isn’t going to draw shoppers into stores today. For brick and mortar to thrive, stores need to offer a personalized customer experience that fosters loyalty between the shopper and the retailer...Read More
Retail TouchPoints - The increasing popularity of omnichannel initiatives such as BOPIS and ship-from-store has given new urgency to a perennial retail problem: executing store-level inventory accuracy. See comments from Ken Morris, principal at BRP Consulting...Read More
Glossy - Late last year, DTC footwear brand Allbirds surpassed a $1 billion valuation, making it one of the largest DTC success stories of the last decade. See comments from Kathleen Fischer, director of marketing at BRP...Read More
Total Retail – Same-day delivery, quality 24-hour service and a slowing price war with Chinese logistics firms are brightening prospects for […]..Read More
Total Retail - In March, Instagram publicly announced a new e-commerce feature. Rather than tagging items in posts and redirecting interested parties to an online shop, “Checkout on Instagram” enables brands to sell products to users directly inside the app...Read More
MarTech Series - More than ever, consumers demand a fast, seamless and flexible shopping experience. They want to maintain their preferences across all channels—web, mobile, and within a physical store – and they want the perks of their loyalty programs no matter the shopping experience they choose...Read More
WHO WE ARE
We are a comprehensive retail consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation. Based on our extensive industry experience and deep research insights, our clients engage us as a trusted adviser to help develop a pragmatic approach to adapt their people, processes and technology to the industry’s new paradigm.
WHAT WE DO
Leveraging our retail and restaurant expertise and proven methodologies, we develop strategy, selection and implementation approaches that are based on your environment and objectives. We have helped hundreds of leading businesses improve their technology and processes with our retail consulting practices.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.