79% of consumers want personalized
service from an associate
Learn how retailer capabilities compare to consumer expectations
73% of customers want order
tracking across all touchpoints
Learn how retailers are adapting to new customer experience expectations.
Digital Influences up to 75%
of Consumers’ Pre-store Visits
Are you offering shoppers the digital experience they expect?
Industry Insights Blog
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WHY COMPANIES WORK WITH US
Founded by industry-recognized retail consulting thought leaders, everyone in our firm has rich retail and restaurant industry experience. We have finely tuned our methodologies through more than 300 customer engagements and as a true partner, we make your problems our priority – and your goals our mission.
BRP IN THE NEWS
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The Motley Fool - Customers' expectations are only getting higher, and retailers may not get a second chance to meet them. See comments from Perry Kramer, SVP at BRP, retail consulting firm...Read More
Glossy - The internet has done many wonderful things for fashion, particularly smaller brands and independent designers. See comments from David Naumann, vp of marketing at BRP, retail consulting firm...Read More
Flexe - It’s a fine line giving shoppers what they want. Consumer expectations for what it means to shop have changed, according to Perry Kramer, SVP and Practice Lead at BRP, retail consulting firm...Read More
MediaPost - Retailers persist in thinking that the chance of more personalized service will persuade shoppers to share information. But it’s not quite so, according to a study by BRP, retail consulting firm. ..Read More
Convenience Store Decisions - BRP Consulting finds only 33% of retailers optimize their inventory by leveraging advanced analytics, according to BRP’s 2018 Integrated Planning and Inventory Management Survey. See comments from Robert Cuthbertson and Ken Morris, BRP..Read More
Chain Store Age - A majority of retailers are not applying business intelligence in key areas of their supply chains, according to the BRP, retail consulting, research. See comments from Ken Morris, principal at BRP...Read More
Refrigerated & Frozen Foods Magazine - Most retailers (67%) are not leveraging advanced analytics to improve their planning decisions and optimize inventory. See comments from BRP executives, Robert Cuthbertson and Ken Morris...Read More
WHO WE ARE
We are a comprehensive retail consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation. Based on our extensive industry experience and deep research insights, our clients engage us as a trusted adviser to help develop a pragmatic approach to adapt their people, processes and technology to the industry’s new paradigm.
WHAT WE DO
Leveraging our retail and restaurant expertise and proven methodologies, we develop strategy, selection and implementation approaches that are based on your environment and objectives. We have helped hundreds of leading businesses improve their technology and processes with our retail consulting practices.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.