Retail TouchPoints – Where are retailers along the path to omnichannel excellence? How much time and budget should be devoted to security issues in 2016?
These and other questions are asked and answered in the Retail
TouchPoints 2016 Outlook Guide. A total of 11 retail industry experts —
including leading industry analysts, consultants, researchers and retailers
— have shared their expertise and predictions for 2016 and beyond.
This year, we asked some of last year’s contributors to reflect on their
2015 predictions before commenting on 2016. You’ll be pleasantly
surprised at their candor and comments related to past, present and
Some key topics for 2016 include: Omnichannel, Data Security, Mobile
Technology, Payments, Cloud and much more. Our experts have
contributed tips for executives in all types of retail segments, from
specialty and big box to grocery and home improvement.
See insights from Ken Morris, principal, Boston Retail Partners, about how retailers will be bringing the “Amazon Experience” to the store (page 15).
Read the full article: 2016 Outlook Guide