Entries by brp

OpenTable Tightens Control Over Diners’ Data

PYMNTS – In a move that strengthens the battle for control of information that diners provide online, OpenTable is preventing restaurants from providing competitors with access to data from its platform. See comments from Scott Langdoc, SVP at BRP, restaurant consulting firm.

Charting a course to omnichannel fulfillment

Retail Dive – To meet the demands of shoppers who expect to be able to buy in the channel of their choice and receive the merchandise wherever they prefer, retailers are unwinding their channel-specific supply chains and heading toward omnichannel fulfillment.