Boston, MA – June 21, 2018– According to a new report from BRP, network bandwidth is becoming a bottleneck and applications are not performing efficiently.
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Hospitality Technology – The use of robotics is experiencing exponential growth with global robotics market revenues forecasted to grow from $28 billion in 2015 to $151 billion a year by 2020.
Luxury Daily – Online retail giant Amazon is looking to become a key source of fashion inspiration and advice through the nationwide roll out of its style-centric Echo Look device.
PC Mag – If you’re a business owner, knowing your audience is key. But how best to collect data on customers? According to Boston Retail Partners, 37 percent of retailers use more personalized service as an incentive to have consumers identify themselves, while another 37 percent offer no incentives at all.
Retail TouchPoints – As many as 30% of malls will need to close due to the oversaturation of shopping centers in the U.S., estimates Coresight Research.
MarTech Series – According to a Latest Report, 73% of Customers Want Order Tracking Across all Touchpoints but only 7% of Retailers Currently Offer “Start Anywhere, Finish Anywhere” Order Capabilities.
FierceRetail – As many as 73% of consumers want the ability to start and end their shopping journey on any platform they see fit, yet only 7% of retailers currently offer a completely unified commerce experience.
MediaPost – Retailers are crawling toward delivering a holistic customer experience. And they have a long way to go, according to The Customer Experience/Unified Commerce Benchmark Survey, a report by BRP.
Chain Store Age – Retailers know it is critical for shopping experiences to be seamless and frictionless, yet these experiences are still few and far between.
BRP’s 2018 Customer Experience/Unified Commerce Survey Analyzes and Compares Consumer Expectations to Retailer Capabilities to Identify Opportunities Boston, MA – […]
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