Retail Dive – About two-thirds (67%) of surveyed consumers in the U.S. said they’re likely to shop at a retailer that offers mobile coupons over one that doesn’t, according to retail consulting firm BRP.
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Forbes – How we shop has changed drastically in just the past few decades. See findings from BRP, retail consulting firm.
Convenience Store Decisions – Only 40% of retailers offer discounts as key feature on mobile app or website. See comments form Marty Whitmore, SVP at BRP, retail consulting firm.
Signifyd – Most retailers have incorporated mobile into their strategies, but frankly, some have done a better job than others. See comments from Ryan Grogman, SVP at BRP, retail consulting firm.
Chain Store Age – A new survey from BRP, retail consulting firm, highlights how well retailers are aligning their mobile strategies with customer preferences.
Boston, MA – May 20, 2019– The proliferation and convenience of mobile devices has completely changed shopping behaviors and elevated customer expectations. Mobile shopping will continue to grow as 41% of consumers in the BRP Consumer Studyindicate they plan to increase their shopping frequency on a phone or tablet in the next 24 months.
Glossy – In 2018, French luxury group Richemont made some major investments into the e-commerce space, acquiring Yoox Net-a-Porter and pre-owned watch seller Watchfinder, and now there’s some indication as to how those investments are paying off. See comments from David Naumann, VP of Marketing at BRP, retail consulting firm.
Convenience Store Decisions – Consumers want a personalized and consistent experience across channels, but according to BRP’s (retail consulting firm) 2019 Unified Commerce Survey, only 28% of retailers offer a shared cart across channels.
US Foods – The meteoric rise in mobile orders and payment options has made time more precious than ever. If your point of sale system can’t keep up, you’ll feel it in your bottom line. See comments from Scott Langdoc, SVP at BRP, restaurant consulting firm.
Luxury Daily – As traditional luxury brands strive to become more transparent about their sustainability practices, French luxury conglomerate Kering is the latest to introduce new standards regarding animal welfare. See comments from David Naumann, VP of Marketing at BRP, retail consulting firm.
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We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.