Chain Store Age – Here are three findings from the Big Show indicating where retail is truly heading this year. See comments from Ken Morris, principal at BRP, retail consulting firm.
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Retail TouchPoints – Retailers are well aware that an omnichannel approach to both the customer experience and their internal systems is now a basic business requirement. Read findings from BRP’s, retail consulting firm, 2019 POS Survey.
Glossy – Retailers have known for a long time that the collection and implementation of data is key to a modern, successful retail strategy — and now they’re getting smart about it. See comments from Jeffrey Neville, SVP at BRP, retail consulting firm.
ATLANTA –Jan. 15, 2019–Aptos, Inc., a recognized market leader in retail technology solutions, today announced an extended partnership with BRP, an innovative retail consulting firm.
HFN – Engaging customers with personalized and relevant messages are the keys to customer loyalty, according to the BRP 20th annual POS/Customer Engagement Benchmark Survey. Read Report.
Luxury Daily – A key takeaway from this year’s POS survey is that retail continues to rapidly evolve, with consumers as the catalyst and their constantly increasing expectations for a better shopping experience, including more personalization and an improved mobile experience, according to Brian Brunk, principal at BRP.
FierceTelecom – Windstream and its retail consulting firm, BRP, are helping retailers make the transition to the cloud. See comments from David Naumann, VP of Marketing at BRP.
Convenience Store Decisions – A majority of retailers set sights on finding unified commerce solutions within next three years. Read Full Report from BRP, retail consulting firm.
Chain Store Age – Engaging in-store customers with personalized and relevant messaging is key to loyalty, according to a new survey. Read Full Report from BRP, retail consulting firm.
Boston, MA – January 9, 2018 – Retailers understand the importance of personalization as 53% are focused on this for 2019, according to the 20th Annual POS/Customer Engagement Benchmark Survey. Read Report.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.