Entries by brp

PayPal gives shoppers two weeks to pay for purchases

INTERNET RETAILER – PayPal has rolled out a Pay After Delivery program aimed at reducing the instances of consumers abandoning shopping after having second thoughts about how they’re going to pay for it. This article includes perspectives from Brian Brunk, Principal, Boston Retail Partners.

Social media influences merchandising

WARC – Around four in ten US retailers are using social media platforms to inform product development, a sharp rise from 2013, a new study has said. For its 2014 Merchandise Planning and Allocation Benchmark report, consulting firm Boston Retail Partners surveyed staff at leading North American retailers who were involved in planning, merchandising and IT across apparel and accessories, department stores and other categories.

Retailers just scratching the surface of social media use: report

LUXURY DAILY – A growing number of retailers are leveraging social media to inform merchandise planning, according to a new survey from Boston Retail Partners. The report found that compared to 2013, the number of retailers using social media to influence product development has grown by 550 percent, comprising 39 percent of respondents.

Facing Fears in Omnichannel

VSR MAGAZINE – Over the past year, the term “omnichannel” has plummeted from buzz-worthy to cringe-inducing status. Even the smallest brick-and-mortar merchants know what it is, but many are intimidated. This article includes statistics from BRP surveys and quotes from Walter Deacon.

Square Finds Itself Encircled

BLOOMBERG BUSINESSWEEK – Four years ago, when its little card reader attachments for phones and tablets began to show up in cabs and at farmers’ markets, Square was one of the coolest, most innovative companies in Silicon Valley. Now they are facing more competition. Includes statistics from a Boston Retail Partners Survey.