InvestCorrectly – A new study by Cisco Systems, Inc., known as Cisco Consulting Services retail survey, highlighted the consumer preference for IoE (Internet of Everything) enabled retail experiences. This article includes results from the Boston Retail Partners’ 2015 POS/Customer Engagement Benchmarking Survey and quotes from BRP principals Brian Brunk and Ken Morris.
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WEBSITE MAGAZINE – A new survey out from Boston Retail Partners (BRP) indicates that the top IT priority for retailers in 2015 is improving payment security and protecting the confidentiality of sensitive information. More than 63 percent of respondents in the BRP 2015 POS/Customer Engagement Benchmarking Survey indicated that payment security is among their top three priorities for 2015.
CHAIN STORE AGE – Survey results released by Boston Retail Partners found that the top IT priority for retailers in 2015 is focused on improving payment security, and protecting the confidentiality of sensitive information. For the first time in 16 years, more than 63% of the retail respondents in the BRP 2015 POS/Customer Engagement Benchmarking Survey indicated that payment security is among their top priorities for 2015.
BRP’s 16th Annual POS/Customer Engagement Benchmarking Survey Reveals Retailers’ Top IT Priorities are Payment Security, Unified Commerce and Real-time Retail […]
RIS News – Byline article by Ken Morris, principal, Boston Retail Partners, focuses on retailers top IT priorities for 2015. As we look to 2015, rather than speculate what top retailers will focus on, we asked them about their priorities in a series of surveys over the past year.
RETAIL LEADER – Good cash flows, valuable locations and other factors are making the grocery industry attractive to private-equity firms. This article focuses on how investors value grocery investments and the role real estate plays in the valuation. This article includes several quotes from Ken Morris, principal, Boston Retail Partners.
PROGRESSIVE GROCER – Retailers are more focused than ever on their supply chain, as consumers’ expectations continue to soar. This two-page article includes several quotes from Ken Morris, principal, Boston Retail Partners, and BRP’s Supply Chain Survey.
VEND BLOG – In this blog post, you’ll find additional information on the right EMV equipment and what you need to do to ensure that you get the technology on time. We also give you a closer look at the distinctions between EMV and magnetic stripe cards, and share tips on how you can best educate your staff and customers about the technology.
eMARKETER- AN INTERVIEW WITH KEN MORRIS – In omnichannel, you have multiple channels but you don’t have one piece of software, one version of the truth: You have many versions of the truth. In the unified commerce world, it’s all connected in real time. I don’t just mean the web side but the mobile side, the web side and the store side—all in real time.
eMARKETER – SPECIAL REPORT – Omnichannel marketing as a term may be trendy, but there’s nothing ephemeral about the idea that customers prefer a seamless, cross-channel shopping experience. Omnichannel retail has many definitions, but the common thread is a shopping experience that flows effortlessly from one sales platform to another, and from one session to another.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.