Luxury Daily – As the business hub of the Middle East and one of the world’s wealthiest cities, Dubai has attracted its fair share of affluents and luxury brands. See comments from Ken Morris, principal at BRP, retail consulting firm.
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PPAI Media – Ecommerce’s disruption of the shopping experience extends to brick-and-mortar purchases as well. A study conducted by retail management consulting firm BRP found that 82 percent of consumers shop and review products online before purchasing them in a store.
The Packer – A new report from BRP outlines some of the e-commerce opportunities for retailers. Retail consulting firm BRP found in a recent consumer survey that 89% of consumers browse merchandise online and 81% purchase merchandise online at least once per month.
Frozen & Refrigerated Buyer – While 59% of retailers are focused on creating a consistent brand experience across channels, only 18% are focused on increasing the convergence of physical and digital shopping environments.
Chain Store Age – Most retailers expect their e-commerce revenue to increase, according to a new study from BRP, retail consulting firm. According to “The E-commerce Effect,” 74% of retailers expect an increase in e-commerce revenue next year, and 72% expect higher mobile website revenue.
Boston, MA – June 5, 2019 – The advent of e-commerce has elevated consumers’ expectations of the shopping experience and retailers must now provide service anytime, anywhere and any way customers’ desire.
Convenience Store Decisions – Analyzing customer data takes loyalty programs to a new level of personalization. See comments from Perry Kramer, SVP and Practice Lead at BRP, retail consulting firm.
CPS Media – On one hand, facial recognition devices such as this could be the next logical step in providing the level of service customers increasingly demand. After all, BRP, a Boston-based retail analysis firm, recently released a study claiming that 79% of consumers see personalized service as an important factor when deciding where to shop.
Luxury Daily – Payments in the luxury business have drastically changed since the retail revolution, leading even the oldest houses to incorporate new ways of transactions. See comments from Ryan Grogman, SVP at BRP, retail consulting firm.
MediaPost – Despite all the new technology that continually hits the market, consumers are still looking for a deal when they shop. See findings from BRP, retail consulting firm, consumer survey report.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.