QSR – Mobile technology is radically altering customer expectations. Data showed that 58 percent of customers would visit a restaurant more often if experience-enhancing technologies were available.
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Grocery Dive – Retail Business Services, Ahold Delhaize’s services company, opened a 30,000-square-foot office this week in Quincy, Massachusets, which houses 200 information technology employees and an innovation lab, according to a company press release.
RIS News – For two days in a row this weekend, Target experienced separate incidents which impacted registers and lines at the national retail chain. See comments from Ryan Grogman, SVP at BRP, retail consulting firm.
Glossy – Seeking out collaborators with mega-star power among young audiences is trending among luxury brands. Stella McCartney is the latest, announcing on Friday a new collection with Taylor Swift tied to Swift’s upcoming album, “Lover.” See comments from David Naumann, VP of Marketing at BRP, retail consulting firm.
Convenience Store News – According a report by to retail management consulting firm BRP, only 18% of retailers are focused on increasing the convergence of physical and digital shopping environments, despite 82% of customers shopping and reviewing products online before purchasing in-store.
Frozen & Refrigerated Buyer – The Ahold banner makes a couple of bold moves in an effort to differentiate itself from mainstream competitors. With a name like Giant Food Stores, consumers tend to expect a lot. See comments from Scott Langdoc, SVP at BRP, retail consulting firm.
ATLANTA, June 11, 2019 – Manhattan Associates Inc.(NASDAQ: MANH) today announced an extended partnership with retail management consulting firm BRP Consulting. The companies, which have been working together since 2016, have now extended their partnership to equip retailers with next-generation omnichannel and point-of-sale solutions that help deliver a seamless, holistic shopping experience.
Luxury Daily – Consumers’ shopping habits are increasingly cross-channel, but new research finds retailers are putting more emphasis on consistency of experience rather than the convergence of their digital and physical channels. See comments from David Naumann, VP of Marketing ash BRP.
Glossy – On Friday, Revolve made its Wall Street debut, one of several online fashion companies to go public in recent months. See comments from David Naumann, VP of Marketing at BRP, retail consulting firm.
Retail Dive – More retailers are focused on creating a seamless shopping experience across all of their channels, and fewer retailers are blending their online and in-store shopping experience, according to a 2019 Special Report from BRP, retail consulting firm.
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We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.