Customer-centricity is the
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Changer for Today’s Retailers
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Merchandising and ERP Experts
Efficient Tools to Streamline Management
We help you evaluate your merchandising tools and processes to ensure they align with your customer demands
Today’s consumer is not only fickle, but thanks to technological advances, can shop anywhere and any time. When interacting with your brand, you want to know with confidence that shoppers can find exactly what they’re looking for, and will remain engaged with your brand. As keeping up with changing demands is a challenge in and of itself, having the right organizational tools and procedures in place to navigate the process is paramount to your success.
Merchandising/ERP is a continually evolving science that blends knowing the needs of your customer with the ability to execute on the procurement, placement, and selling of goods in a relevant way. Accounting for flexibility to incorporate constant market feedback is key, as are efficient tools to streamline management of the product lifecycle.
Our team of merchandising specialists have been involved in and directly responsible for these challenges at a large cross section of retail companies. We have intimate knowledge of the building blocks you need to succeed. We help you identify appropriate strategies to take your business to the next level, equip you with the tools that fit your distinct business needs, and assist you in carrying out your business improvement initiatives with ease.
End-to-End Strategies Throughout Verticals
Delight your customers, guaranteeing their satisfaction with your product and loyalty to your brand
As a retailer today, you undoubtedly want to keep your customers interested in and passionate about your brand without limitations of selling channel segmentation and inventory disparity. This can be accomplished by offering the right product assortment when and where the customer wants to shop. Having a well-tailored merchandising approach season after season is key to staying relevant in retail and maximizing your sales potential.
Your strategy must be end-to-end, extended throughout your organizational verticals, and built to help you respond to customer insights and buying preferences. We help you expand your strengths, improve upon your weaknesses, and work through your pain points to make your organizational vision a reality.
Setting up processes to seamlessly forecast and respond to demand, procure inventory, allow for proactive merchandise decision-making, and responsively alter the plan in a flexible way is vital. Working alongside you, we help develop
Selecting the Right Technology for Your Business
Select the right technology and partners to meet your unique business requirements
With a solid understanding of your strategy, we become well acquainted with your customer brand journey and what distinguishes you in the market. We identify the “best fit” technology relative to leading industry practices and work with your team to help you decide what tools align best with your business environment.
Based on your strategic goals, your business requirements and the field of relevant software solutions, we narrow down the large playing field of possible vendors to choose partners that best fit your needs. It is our goal to get you up to speed with best of breed tools, while ensuring the recommended direction fits within your financial and operational goals. We apply a proven selection methodology that ensures the solution selected will provide the desired results.
Our thorough understanding of the retail and wholesale business advantageously positions us to identify the list of vendors that are suitable for you. Let our industry knowledge and experience guide you through this complicated yet rewarding endeavor.
Implementing Your Merchandising System
Implement your merchandising system efficiently to create a streamlined and effective merchandising process
The process of securing your inventory and following its performance, from issuance of a purchase order to making the goods available to sell, can be quite complex. You need merchandising systems and tools that support you in this endeavor, eliminating the various pain points leading to inefficiency and impacting your bottom line.
Using our proven methodology, we act as an extension of your business in managing the implementation project with your selected vendors. Working with your team to keep timeline and budget parameters on track, we support you in continuous validation of system functionality, layout of future state architecture, and design of business process flows to guarantee successful results.
The buying, assembling, and procurement of your goods should be the simple part of running your organization. We are here to guarantee it, walking with you every step of the way, to ensure your strategy, selection, and implementation projects meet and exceed your expectations.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.