Special Report: The Future of Retail
Special Report: The Future of Retail
55% of Consumers Are Likely to Choose a Retailer Offering Self-Checkout, According to New BRP ReportThere is no denying the power of mobile technology as a major disruptor in the retail industry. The...
Special Report: The Need for Unified Commerce
Special Report: The Need for Unified Commerce
87% of Consumers Want a Personalized and Consistent Experience Across ChannelsMany retailers are finding it much harder than they thought to implement unified commerce capabilities. As a result, many...
The Changing Customer Experience
The Changing Customer Experience
59% of Retailers are Focused on Creating a Consistent Brand Experience Across ChannelsConsumers now start and stop their shopping journey in different channels and frequently shop for the same product...
Tariffs, Terrorists & Tsunamis
Tariffs, Terrorists & Tsunamis
Minimize the Impact of Supply Chain Disruptions with Agile StrategiesThe recent increases – and threat of increases – in tariffs are causing disruptions to today’s retail supply chains. According...
2019 Special Report – The E-Commerce Effect
2019 Special Report – The E-Commerce Effect
82% of Consumers Shop and Review Products Online Before Purchasing in a StoreThe advent of e-commerce has elevated consumers’ expectations of the shopping experience and retailers must now provide service...
2019 Special Report – Mobilization of Retail
2019 Special Report – Mobilization of Retail
67% of Consumers are Likely to Shop with a Retailer that Offers Mobile CouponsThe proliferation and convenience of mobile devices has completely changed shopping behaviors and elevated customer expectations....
2019 Unified Commerce Survey
2019 Unified Commerce Survey
87% of Consumers Want a Personalized and Consistent Experience Across ChannelsConsumers now start and stop their shopping journey in different channels, including online marketplaces and social media,...
2019 Special Report Store Technology
2019 Special Report Store Technology
96% of Consumers Indicate that Ease of Checkout and Payment are Important Factors When Choosing Where to ShopAccording to BRP’s SPECIAL REPORT: The State of Store Technology, the store is still a major...
2019 Consumer Shopping Survey
2019 Consumer Shopping Survey
65% of Digital Consumers Choose to Shop at a Store that Offers Personalized RecommendationsAccording to BRP’s 2019 Consumer Shopping Habits – The Generation Gap report, it is essential for retailers...
2019 Special Report – Security
2019 Special Report – Security
Only 38% of Retailers have Implemented a Single Token Solution Across the EnterpriseRetailers must continuously reexamine their policies surrounding customer payment and personal data to ensure the security...