663% More Retailers will have a Single Commerce Platform in 4 years

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Based on BRP’s 2015 POS/Customer Engagement Benchmarking Survey, single commerce platform implementations will increase by 663% over the next four years. Retailers are shifting their focus from channel integration to a holistic customer experience. This shift goes beyond omni-channel and a channel integration focus, and is what we term unified commerce.

Is RFID the Silver Bullet for Inventory Accuracy and Visibility?

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Radio-frequency identification (RFID) technology is emerging as a critical enabler of the omni-channel experience. RFID provides retailers with real-time visibility to accurate inventory across the enterprise, making it an imperative to real-time retail. Find out how retailers are gaining significant benefits from RFID and learn about a 3-step implementation methodology for RFID.

650% More Retailers will Support EMV by October 2015

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According to a recently published survey by Boston Retail Partners (BRP), the top IT priority for retailers in 2015 is focused on improving payment security, and protecting the confidentiality of sensitive information. For the first time in 16 years, more than 63% of the retail respondents in the BRP 2015 POS/Customer Engagement Benchmarking Survey indicated that payment security is among their top three priorities for 2015.

Retailers’ Top IT Priorities for 2015, According to Retail Survey

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According to BRP's POS Survey, the top priorities for retailers in 2015 are focused on: payment security, unified commerce and real-time retail. Learn More.

Seeking Retailers’ Opinions – 16th Annual POS and Customer Engagement Survey

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Customers want a personalized seamless shopping experience – we all know that – but what does that mean for retailers? What are retailers doing to offer their customer the shopping experience she wants, when and where she wants it? These are some of the areas that BRP's POS/ Customer Engagement Benchmarking Survey addresses this year.

What Technology does it take to Achieve Unified Commerce?

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Unified commerce is a transformational undertaking that forces retailers to look not only outward at the customer, but also inward at themselves. Retailers can no longer afford to operate from within silos, and must transform their organization, business processes and technology if they want to align with their customers.

Using Social Media Insights for Merchandise Planning

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In my last post, I discussed the dramatic increase (550%) in…