How the Tight Labor Market is Threatening Retailers’ Holiday Hopes

Sourcing Journal – Along with other key economic metrics, the 4 percent unemployment rate has retailers dreaming of a profitable Christmas. With more money in their pockets and more confidence in their economic futures, it’s likely consumers will be in the mood to spend.

State of luxury travel retail – Luxury Memo special report

Luxury Daily – As affluent consumers on travel look for more for hyper-local activities instead of amenities, luxury retailers in popular vacation destinations are migrating towards experiential offerings and heightened customer service.

Re-examining the Retailer and Tech Vendor Symbiotic Relationship

RIS News – Your business is what you do. Your reputation is what people think you do. This is a harsh reality and one that can be painful to retail tech companies built on the classic sales-organization model.

Optimizing in-store digital experience helps fashion retailers increase revenue 25 percent

FashionUnited – In a world where shopping experiences are influenced by digital in 75 percent of cases, digital already directly drives more than a third of all retail sales, and it further influences a much higher percentage, concludes a recent report by BRP & Windstream Enterprise.

Retailers’ Tech Capabilities Still Fall Short

eMarketer – Today’s consumers are open to various types of retail technologies, and they are even warming up to others that were once seen as too creepy.

Retailers not yet meeting shoppers’ digital expectations: BRP

Luxury Daily – While digital influences up to 75 percent of all in-store visits, retailers have not been keeping pace with shoppers’ preferences, according to a new Boston Retail Partners report.

Retailers can’t keep pace with consumers’ digital preferences

Chain Store Age – Consumers said digital influences up to 75% of their pre-store visits, and it’s leveraged in 46% of in-store shopping experiences.

BRP Report Shows How Digital Influences Shopping

Convenience Store Decisions – Consumers expect greater convenience and empowerment to shop the way they want and where they want. According to a new report from Boston Retail Partners (BRP) and Windstream Enterprise, rapidly evolving customer expectations and digital technologies are driving a major transformation in the retail industry.

What can luxury retailers learn from Amazon Prime Day?

Luxury Daily – Ecommerce giant Amazon is hosting its largest annual promotional event, which can serve as an example to luxury retailers as they hope to make inroads with their online shopping strategies.

2018 Holiday Guide – Putting Personalization into Practice

Retail TouchPoints – Integrating personalization into retail marketing and communications strategies is becoming more important every day. Especially during the highly competitive holiday shopping season, consumers are looking for relevant promotions, messaging and interactions from the brands they visit online, in-store and via every other touch point.

Food Customers’ Expectations Rise as Technology Evolves

Convenience Store Decisions – Digital technology continues to shape customers’ expectations when dining out. According to a new report from Boston Retail Partners (BRP) and Windstream Enterprise, rapidly evolving guest expectations and digital technologies are driving a major transformation in the restaurant industry.

Ease in Payments And Ordering Are Central to Restaurant Success, a Survey Finds

Digital Transactions – What do diners want most when they go out to eat? Apparently, easy ordering and payment. That’s the big takeaway in the “Restaurant Digital Crossroads: The Race to Meet Guest Expectations” report released Thursday.

Diners Have High Expectations for Restaurant Tech

eMarketer – As in many industries, there is a gap between consumer expectations and business execution for restaurants. Operators are often slow to adopt new technologies and those that they’ve implemented aren’t always satisfactory.

Alibaba is piloting AI-enabled shopping experiences

Luxury Daily – Chinese ecommerce giant Alibaba has opened a concept store that offers shoppers and luxury retailers a look at a new frontier for fashion retail digitization.

CLOUD STRATEGIES: Proving Key to Personalization, Product Content Enhancement

Retail TouchPoints – This Retail TouchPoints Special Report, which includes comments from Ken Morris, spotlights innovative strategies facilitated by cloud solutions that can help retailers achieve new business goals with speed and efficiency.