Mi9 Enhancements, Implementation Plans
With hundreds of stores and multiple brands, this retailer of luggage and travel gear needed to leverage multiple Mi9 modules to pursue a full-fledged unified commerce infrastructure. They also needed to increase their optimization and replenishment capabilities while improving data management to provide one version of the truth.
BRP accepted the lead position in managing the client and Mi9 teams, guiding the design and development of Mi9 rollout, and crafting and implementing end-user training plans. This included Mi9’s Merchandise Management and Demand Forecasting, with enhancements to OMS and CRM, and an integration plan for WMS.
With BRP’s guidance, the retailer successfully designed and deployed their approach to implementing Mi9 modules in an efficient and timely manner. The system for training end users supported the initiative’s goals of improving business processes vital to enabling unified commerce.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.