Chain Store Age – Restoration Hardware (RH) customers will have an easier time shopping and making payments across channels. The luxury home furnishings retailer has selected Ayden as its omnichannel payments partner. The global Ayden platform will enable RH to process all major card brands, as well as accept local digital payment methods. The retailer will also be able to provide a consistent payment, and refund experience across all channels, while recognizing shoppers at checkout.
RH is implementing the Ayden omnichannel payment solution as consumers increasingly expect a smooth, seamless shopping experience. Recent analysis from BRP, retail consulting firm, indicates that only 7% of retailers offer a shared omnichannel cart. Yet 56% of customers want access to a single cart to shop across channels and be able to reach their cart via phone, computer, or in the store.
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