Retailers can no longer afford to operate within channel silos: report

Luxury Daily – Over the next three years, 250 percent more retailers will transition to a single order management solution to support unified commerce across all channels, according to a new report by Boston Retail Partners.

Before ecommerce took off in the 1990s and 2000s, the evolution of retail technology was stunted due to a lack of network technologies which caused a decentralized environment of data centers. Now that retail technology, especially mobile commerce, has advance and become commonplace, many retailers are still “chasing” omnichannel capabilities but have yet to fully integrate disparate legacy systems.

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