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BRP Cloud Rolls Out

RIS News – BRP Consulting announces its BRP Cloud services. BRP Cloud is a new service offering from BRP that includes turn-key services for implementation, support and maintenance of cloud-based applications. Many retailers recognize the value of cloud-based software solutions, but don’t have the internal resources to quickly deploy and support the applications.

“With the growth of cloud-based applications, retailers are eager to simplify and optimize their software systems by moving many applications to cloud-based solutions,” said Jeffrey Neville, senior vice president and practice lead at BRP and BRP Cloud. “BRP Consulting launched BRP cloud as a separate entity from its consulting business to satisfy retailers’ need to accelerate their move to the cloud and simplify their ongoing maintenance and support.”

Read Full Article: BRP Cloud Rolls Out

BRP Cloud Offers Retailers and Restaurant Operators Full Service Cloud Software Implementation and Support

75% of Retailers Plan to have a Cloud-based POS Platform within 3 years and BRP Cloud helps Retailers Accelerate Deployments and Simplify Ongoing Maintenance and Support

Boston, MA – June 18, 2019 – BRP Consulting, retail and restaurant consulting firm, announces its BRP Cloud services. BRP Cloud is a new service offering from BRP that includes turn-key services for implementation, support and maintenance of cloud-based applications. Many retailers recognize the value of cloud-based software solutions, but don’t have the internal resources to quickly deploy and support the applications.

“With the growth of cloud-based applications, retailers are eager to simplify and optimize their software systems by moving many applications to cloud-based solutions,” said Jeffrey Neville, senior vice president and practice lead at BRP and BRP Cloud. “BRP Consulting launched BRP cloud as a separate entity from its consulting business to satisfy retailers’ need to accelerate their move to the cloud and simplify their ongoing maintenance and support.”

BRP Cloud Services include:

  • Application and Hardware Deployment and Support – Includes deployment and support for cloud-based apps from leading vendors.
  • Application Development – Integration and customization of applications to address unique needs, including modifications for mobile devices.
  • IT Managed Services – Network management and security, device management, interfacing with digital signage and IoT.
  • Consulting Services – We leverage BRP’s industry leading consulting services for best practices, processes and integrations.
  • Business Process Outsourcing – Promotion set-up and management, digital marketing, and data analytics.
  • Application Management – Includes hosting and application management services.
  • Help Desk Support – 24/7 North America-based support is available to help at any time.

About BRP Cloud

BRP Cloud offers full-service sales, implementation and support for cloud-based applications.  BRP Cloud is a new service offering from BRP Consulting (BRP). BRP is an innovative retail management consulting firm dedicated to providing superior service and enduring value to our clients. BRP combines its consultants’ deep retail business knowledge and cross-functional capabilities to deliver superior design and implementation of strategy, technology, and process solutions. The firm’s unique combination of industry focus, knowledge-based approach, and rapid, end-to-end solution deployment helps clients to achieve their business potential.

For more information on BRP Cloud, visit http://www.brpcloud.com.

Survey: In-store shoppers want…

Chain Store Age – Almost all consumers consider one factor important when selecting a brick-and-mortar store to shop. According to “Special Report: The State of Store Technology” from BRP, retail consulting firm, 96% of consumers indicate they look for ease of in-store checkout and payment. Sixty-eight percent are likely to choose a store offering buy anywhere, ship anywhere service over one that doesn’t. And more than 55% indicate that in-store technology like self-checkout, product locator, inventory lookup, and endless aisle are important factors when choosing where to shop.

In good news for brick-and-mortar retailers, 79% of consumers say they purchase merchandise in a store frequently. In addition, 75% of brick-and-mortar retailers will have implemented a cloud-based POS system in the next three years, including 23% who have one that works well and 52% who will replace or install one.

Looking at how many retailers are using cloud-based store systems, the study finds business intelligence/enterprise reporting (40%) and CRM (35%) systems are most commonly delivered via cloud application or service, followed by inventory (27%) and order management (24%).

BRP’s “Special Report: The State of Store Technology” is based on findings from the BRP Consumer Study and the 2019 POS/Customer Engagement Survey.

Read Full Report: Survey: In-store shoppers want…

96% of Consumers Indicate that Ease of Checkout and Payment are Important Factors When Choosing Where to Shop, According to New BRP Report

Retailers’ immediate focus is on adding capabilities to their current POS, while future plans include moving to cloud-based commerce platforms

Boston, MA – April 24, 2019– According to BRP’s SPECIAL REPORT: The State of Store Technology, the store is still a major part of the customer journey with 79% of consumers indicating they frequently purchase merchandise in a store. With an increased focus on customer engagement and the convergence of physical and digital, the point of sale or commerce platform plays a critical role in shaping the customer shopping experience. The right technology foundation is essential to support the best in-store customer experience.

“Stores remain center stage in the shopping experience, and that experience is an ever-increasing factor in where consumers choose to shop,” said Brian Brunk, principal at BRP Consulting. “Retailers understand the importance of keeping up with customer expectations, in fact, 75% are considering cloud-based platforms as part of their in-store technology plans over the next several years.”

BRP’s SPECIAL REPORT: The State of Store Technology is based on findings from the BRP Consumer Study and the 2019 POS/Customer Engagement Survey and offers insights into the state of retailers’ current store technology and their future plans.

The SPECIAL REPORT: The State of Store Technology highlights:

CUSTOMER EXPECTATIONS:

  • 96% indicate that ease of checkout and payment are important factors when choosing where to shop
  • More than 55% indicate that in-store technologies like self-checkout, product locator, inventory lookup, and endless aisle are important factors when choosing where to shop
  • 68% are likely to choose a store offering buy anywhere, ship anywhere services over one that doesn’t

RETAILER PLANS:

  • 53% are focused on adding additional capabilities to existing POS and 48% plan to replace their POS within three years to improve the checkout experience
  • As retailers make decisions on new POS systems, 75% indicate they plan to have cloud-based solutions within three years
  • 94% plan to address holistic customer engagement with the implementation of a single unified commerce platform

To download BRP’s SPECIAL REPORT: The State of Store Technology, visit:

https://brpconsulting.com/download/2019-special-report-store-technology/

The special report platinum sponsor is TSYS, the gold sponsors are Aptos, Diebold Nixdorf, ECRS and Fujitsu, and the silver sponsor is STORIS.

About BRP

BRP is an innovative retail management consulting firm dedicated to providing superior service and enduring value to our clients. BRP combines its consultants’ deep retail business knowledge and cross-functional capabilities to deliver superior design and implementation of strategy, technology, and process solutions. The firm’s unique combination of industry focus, knowledge-based approach, and rapid, end-to-end solution deployment helps clients to achieve their business potential. BRP’s consulting services include:

Strategy | Business Intelligence | Business Process Optimization | Point of Sale (POS)
Mobile POS | Payment Security | E-Commerce | Store Systems and Operations | CRM
Unified Commerce | Customer Experience | Order Management | Networks
Merchandise Management | Supply Chain | Private Equity

For more information on BRP, visit http://www.brpconsulting.com.

Why Tech Doesn’t Need to Bust Your Budget

QSR Magazine – According to the 2017 Restaurant Technology Industry Report—conducted by POS provider Toast—a whopping 95 percent of restaurant owners and operators believe technology improves their efficiency and operations. That’s just one of the reasons why even small and independent brands are adopting technologies that make a proven difference in unit performance and the bottom line.

But how do you get the most bang for your tech buck without spending an arm and a leg? Like everything else these days, it all starts with the cloud.

“Traditionally, concepts have partnered with POS dealers that sell them expensive hardware and upfront software licenses,” says Scott Langdoc, senior vice president and practice lead at Boston Retail Partners, a consulting firm for restaurant operators. “On an ongoing basis, they have to schedule upgrades and pay for new features and functions.”

With the introduction and evolution of the cloud, however, smaller operators are able to pay a lower upfront cost thanks to subscription-based models for everything from POS to food-cost tracking. At the same time, they can also take advantage of the iterative updates and improvements these solutions provide on an ongoing basis, Langdoc says.

It’s impossible to determine a hard-and-fast cost that every small brand should allocate toward advancing its technology since it varies widely based on the type of brand, size of company, level of service, number of employees, and other factors. Nevertheless, Langdoc adds, switching to cloud-based, subscription-fee models for any number of restaurant technologies can save brands big bucks.

Read Full Article: Why Tech Doesn’t Need to Bust Your Budget