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Things to consider when looking for a new POS System

US Foods – The meteoric rise in mobile orders and payment options has made time more precious than ever. If your point of sale system can’t keep up, you’ll feel it in your bottom line. A POS that keeps things moving, by contrast, will pay for itself.

The POS system at Odd Duck in Austin, Texas, for example, has helped reduce drink wait times and overall turn times on tables, says general manager Jason James. The efficiency of the Toast POS allowed Odd Duck to add a new section, including five tables, that generate $250,000 to $500,000 in annual sales. Before making any changes, however, be sure to ask plenty of questions, including the following ones.

“(Diners) want ease of ordering,” says Scott Langdoc, who heads the restaurant and hospitality practice at Boston-based BRP, restaurant consulting firm, “including ordering via self-service kiosks, the restaurant’s mobile app or via a third-party delivery services.”

BRP’s Langdoc suggests adding or building extensions to existing core POS platforms so diners can order food via voice assistant technologies, including Amazon’s Alexa and Apple’s Siri.

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Why Tech Doesn’t Need to Bust Your Budget

QSR Magazine – According to the 2017 Restaurant Technology Industry Report—conducted by POS provider Toast—a whopping 95 percent of restaurant owners and operators believe technology improves their efficiency and operations. That’s just one of the reasons why even small and independent brands are adopting technologies that make a proven difference in unit performance and the bottom line.

But how do you get the most bang for your tech buck without spending an arm and a leg? Like everything else these days, it all starts with the cloud.

“Traditionally, concepts have partnered with POS dealers that sell them expensive hardware and upfront software licenses,” says Scott Langdoc, senior vice president and practice lead at Boston Retail Partners, a consulting firm for restaurant operators. “On an ongoing basis, they have to schedule upgrades and pay for new features and functions.”

With the introduction and evolution of the cloud, however, smaller operators are able to pay a lower upfront cost thanks to subscription-based models for everything from POS to food-cost tracking. At the same time, they can also take advantage of the iterative updates and improvements these solutions provide on an ongoing basis, Langdoc says.

It’s impossible to determine a hard-and-fast cost that every small brand should allocate toward advancing its technology since it varies widely based on the type of brand, size of company, level of service, number of employees, and other factors. Nevertheless, Langdoc adds, switching to cloud-based, subscription-fee models for any number of restaurant technologies can save brands big bucks.

Read Full Article: Why Tech Doesn’t Need to Bust Your Budget