Things to consider when looking for a new POS System

US Foods – The meteoric rise in mobile orders and payment options has made time more precious than ever. If your point of sale system can’t keep up, you’ll feel it in your bottom line. A POS that keeps things moving, by contrast, will pay for itself.

The POS system at Odd Duck in Austin, Texas, for example, has helped reduce drink wait times and overall turn times on tables, says general manager Jason James. The efficiency of the Toast POS allowed Odd Duck to add a new section, including five tables, that generate $250,000 to $500,000 in annual sales. Before making any changes, however, be sure to ask plenty of questions, including the following ones.

“(Diners) want ease of ordering,” says Scott Langdoc, who heads the restaurant and hospitality practice at Boston-based BRP, restaurant consulting firm, “including ordering via self-service kiosks, the restaurant’s mobile app or via a third-party delivery services.”

BRP’s Langdoc suggests adding or building extensions to existing core POS platforms so diners can order food via voice assistant technologies, including Amazon’s Alexa and Apple’s Siri.

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