Unified Commerce Strategy
This fashionable leather goods brand’s vision of expanding its product lines in all channels was obscured by aging store systems and an OMS without a unified, real-time view of inventory. The retailer focused on its vision of unified commerce and the exceptional customer experience the brand required, turning to BRP for help.
BRP began by helping this retailer understand its current environment and crafting a strategy for moving forward. The plan for a unified commerce platform combined POS, mobile, and web, while paying special attention to the new system’s ability to leverage a new OMS.
With BRP’s guidance and expertise, they could move forward with its unified commerce strategy. The new platform would support the retailer’s pressing need to provide a world-class, seamless shopping experience throughout the customer journey while improving inventory visibility and reducing ongoing IT costs.
ABOUT BRP CONSULTING
We are a comprehensive consulting firm helping many of the most successful retailers and restaurant operators solve their business and technology problems. We focus on three key areas: IT strategy, vendor selection and project implementation.